Terms & Conditions

Who We Are

Our website address is: https://www.charliemary.com

CharlieMary | CM Collective B.V.

customercare@charliemary.com

Chamber of Commerce number: 81437587

General Terms and Conditions CharlieMary

The General Terms and Conditions contained herein apply to all Agreements between Charliemary and Customer concluded through the Website.

 

Any deviations to these General Terms and Conditions are valid only if agreed in writing or by email

In case different conditions have been agreed for certain subjects covered by these General Terms and Conditions, these General Terms and Conditions will remain applicable to any remaining parts of the Agreement. Deviations agreed shall never apply to more than one Agreement.

Offer

Offers are free of engagement.

The offer on our website www.charliemary.com is valid as long as stocks last.

Offers do not automatically apply to future Agreements.

Apparent errors or mistakes in the offer on the Website are not binding on CharlieMary. 

The Product range offered on the Website is subject to change.

 

Return Policy 

You can exchange or return your item within 14 days after receiving your order. Please re-use the Re-Pack packaging you received your order in. 

We only accept returns which are clean, undamaged, unwashed and preferably packed in the original packaging. We do not exchange or refund damaged and / or used items.

You can return your order to the following address: The Collection One/CharlieMary, Czaar Peterstraat 128, 1018 PV, Amsterdam, The Netherlands

Return orders are at your own cost. Swedish Stockings can not be exchanged or returned due to hygiene reasons.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nevertheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Questions?

If you have any questions, you can always send us an email via: customercare@charliemary.com

 

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